Privacy Policy

Privacy Policy

The following Privacy Policy governs the online information collection practices of Fundashon Desaroyo Deprotivo Kòrsou (FDDK) regarding the Curaçao International Sports Week and its associated entities (“Company,” "we" or "us"). It outlines the types of information that we gather about you while you are using www.curacaointernationalsportsweek.com, www.curacaosportsweek.com, www.fddk.com and other websites and social media operated by FDDK (collectively, the "Site"), and the ways in which we use this information. We, at FDDK, understand the importance of your privacy. We process your data in accordance with the applicable laws and regulations following industry best practices.

Purpose and scope

The Privacy Policy applies primarily to information that we collect online; however, it may apply to some of the data that you provide to us offline and/or through other means as well (for example, at a live event, via telephone, or through the mail).

The Privacy Policy describes the manner in which our Company collects information from all end users of our Internet services (the “Services”), including those who access some of our Services but do not have accounts, and those who may purchase products and/or pay a service fee to subscribe to the Service.

How we collect data about you

We may collect different data from or about you depending on how you use the Site.

Data you provide to us:

Online registration

The Site only contacts individuals who specifically request the same or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. This information includes name, e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or 

purchasing our products.

Online purchasing  

If you order Services or products directly from our Company, we will use the personal information you provide only to process that order. If you complete an order for some other company(ies) that may be linked to our Site, such as an online ticket order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the third parties’ use of any personal information.

Signing up for our products or services  

The personal information collected from Members during the signing up process (or at any other time) is used primarily to provide a customized experience while using our products and Services. Personal information collected includes name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services.

Communications and support

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, messages, location, and any other data you provide or that we collect through automated means.

Data from third party sites  

You are also given the option to link to a third-party site such as, Facebook. If you have accessed our Site via a social media platform, such as Facebook, we may collect information related to your social media account. Personal information may include your first and last name, gender, location, username, e-mail address, picture or phone number.

Affiliate links  

If you have signed up for or bought something from FDDK via an affiliate link, the person or organization in charge of the affiliate link will have the information that you submitted. This may include your email address, name, address, or whatever else that was asked.

Applying for a job or as volunteer  

When you apply for a job opening or as volunteer through the Site, we collect information such as full name, email address, phone number, location, CV, and social media profile.

Data we collect through automated means:

System data  

Technical data about your computer or device, like the IP address, device type, operating system type and version. This data helps us improve the delivery of our web pages and to measure traffic on the Site.

The types of information we collect and store

We may collect personal and sensitive personal information about you and store this information in connection with the provision and fulfilment of our Services to you. Personal information may include:

Name, Email Address, Mailing Address, Billing Address, PayPal, Email Address, Masked Credit Card Information , Age, Gender, Marital Status, Income Range, Education, Profession, Parent Status, Other responses to surveys and questionnaires, Sign-up source, Date of registration, Date of updates, IP address, Device type, Operating system, Browser, User behaviour, Order details, Location, Facebook ID, Photo, Language, Country, Time zone, Birthday, NPS score,Telephone number, Telephone call recordings, Testimonials, with your authorization, Anonymized Facebook comments, Live location.

How we use your personal information

The above personal information may be used for the following purposes:

To operate, improve, or promote our Service;

To contact you;

When you have opted to receive e-mails;

To respond to your email inquiries. Specifically, when Visitors or Members send email inquiries to us, the return email address is used to answer the email inquiry we receive. To monitor and analyse trends such as: purchase history, sales reports, behaviour on the site, email clicks and opens;

To market our products and Services through: email marketing, advertising, including retargeting via Google and Facebook notifications;

Perform accounting, administrative and legal tasks; For profiling or auto matching user preferences for better & efficient user experience.

Who has access to your data within our organization

Within our Organization, access to your data is limited to those persons who require access in order to provide you with the products and Services, which you purchase from us, to contact you, and to respond to your inquiries. Those staff members may be on teams such as: marketing, events, development, executive, customer support. Employees only have access to data that is relevant to their team, on a “need to know” basis.

Who we share your data with outside of our organization, and why

Processors

We may use service providers for operating and improving the Site, to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, managing our ads, third-party solutions for marketing and analytics, and some aspects of our technical and customer support.

Authorities

We may access, preserve, and disclose information about you to third parties, including the content of messages, if we believe disclosure is in accordance with, or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms and Conditions or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.

Why and for how long do we store information we collect from you

We retain certain information collected from you, for the following reasons:

So that you can use our Site;

To ensure that we do not communicate with you if you have asked us not to;

To provide you with a refund, if entitled;

To better understand the traffic to our Site so that we can provide all visitors with the best possible experience;

To detect and prevent abuse of our Site, illegal activities and breaches of our Terms and Conditions; and

To comply with applicable legal, tax or accounting requirements.

We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates to, and the purposes for which we collected the data.

Advertiser Disclosures

Google Analytics

We use Google Analytics Advertiser Features to optimize our business. 

Facebook

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy.

Security

Our employees are trained to understand and comply with our Privacy Policy, practices and guidelines. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet.

Changes to this Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective from when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us at: info@curacaointernationalspsortsweek.com or you can visit this page on our website: https://www.curacaointernationalsportsweek.com/privacy-policy.